Privacy Policy

Last updated:

1. Introduction

Welcome to Shelroxxppnlix ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We take your privacy seriously and are dedicated to maintaining the confidentiality and security of your personal data. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

If you have any questions or concerns about this policy or our practices regarding your personal information, please contact us using the details provided at the end of this document.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about our products and services, when you participate in activities on our website, or when you contact us directly. The personal information we collect may include:

Name and contact details (email address, phone number, mailing address)
Information provided through our contact forms and enquiry submissions
Communication preferences and correspondence history
Any other information you choose to provide to us

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and your visit. This information does not reveal your specific identity but may include:

Device and browser information (type, version, operating system)
IP address and general location data
Pages visited and time spent on those pages
Referring website addresses and search terms used
Date and time of your visit

3. How We Use Your Information

We use the information we collect for various business purposes, including:

Responding to your enquiries and providing customer support
Processing and fulfilling orders for our craft kits and supplies
Sending you information about our products, services, and workshops
Improving our website and enhancing user experience
Analysing usage patterns to optimise our services
Complying with legal obligations and protecting our rights
Preventing fraudulent activities and ensuring security

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data for specific purposes
Contract Performance: Where processing is necessary to fulfil a contract with you
Legitimate Interests: Where processing is necessary for our legitimate business interests
Legal Compliance: Where we need to comply with legal or regulatory obligations

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

With service providers who assist us in operating our website and conducting our business
To comply with legal obligations, court orders, or legal processes
To protect and defend our rights, property, or safety
With your explicit consent or at your direction
In connection with a business transfer, merger, or acquisition

Any third parties with whom we share your information are required to protect your data and use it only for the specific purposes we have authorised.

6. Data Security

We have implemented appropriate technical and organisational security measures designed to protect your personal information from unauthorised access, use, alteration, or disclosure. These measures include:

Secure server infrastructure with encryption protocols
Regular security assessments and updates
Access controls limiting who can view personal information
Staff training on data protection and privacy practices

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:

The nature and sensitivity of the personal data
The purposes for which we process your data
Applicable legal and regulatory requirements
Our legitimate business interests

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate or incomplete data
The right to request deletion of your personal information
The right to restrict or object to processing
The right to data portability
The right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than New Zealand. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your personal data in accordance with this Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Shelroxxppnlix
13 Bethlehem Road, Bethlehem, Tauranga 3110, New Zealand
Phone: +64 7-576-0331
Email: office@shelroxxppnlix.world